“There are two things to fear in life,” Justice Brandeis once said:
“death and litigation.” Most physicians would agree. Win or lose, the
process of being sued for malpractice will forever change the way he
views both his profession and his patients. No wonder fear of
malpractice drives so much costly and potentially hazardous “defensive
medicine.” Nevertheless, some
have argued that malpractice suits protect patients by forcing hospital
boards to take a closer look at patient safety issues. Perhaps—but the
high administrative costs associated with malpractice suits, combined
with the effect they have had on the doctor-patient relationship
suggests that there should be a better way to shield the sick.
An article in Sunday’s New York Times points to a new approach. “For decades,” the Times
reported, “malpractice lawyers and insurers have counseled doctors and
hospitals to ‘deny and defend.’ Many still warn clients that any
admission of fault, or even expression of regret, is likely to invite
litigation and imperil careers.” But with providers “choking on
malpractice costs and consumers demanding action against medical
errors,” some of the nation’s leading hospitals are trying out what is,
for them, a new strategy—reveal and apologize. It’s a simple solution:
telling the truth. The mounting cost of malpractice claims may finally
be having a constructive effect. The evidence suggests that if more
hospitals adopt this approach, there could be great benefits, both for
physicians and for patients.
Nevertheless, there are risks for health care providers. “Disclosure is the right thing to do,” an article published in Health Affairs
last year observed, but as “pressure mounts on physicians and
hospitals to disclose adverse outcomes…and medical injuries” they
should be aware that the volume of claims would rise and providers
should be ready for “the financial consequences.”
After all, we are, as everyone knows, a litigious society. President Bush has warned
us, repeatedly, of “what’s happening all across this country...lawyers
are filing baseless suits against hospitals and doctors. That’s just a
plain fact. And they’re doing it for a simple reason. They know the
medical liability system is tilted in their favor.” In the nation’s
“judicial hellholes,” the President of the United States cautions
us, “every claim filed by a personal-injury lawyer brings the chance of
a huge payoff or a profitable settlement out of court...This liability
system of ours is out of control.”
The President is not alone: you have read the news stories about
the multi-million dollar cases, and the op-ed pieces declaring that
they are now the norm: emotional juries and prejudiced courts are
persecuting blameless doctors, driving up the cost of health care while
forever ruining careers.
As is so often the case, what “everyone knows” just isn’t true.